Before you open your inbox
Buy back your hours.
DeskWork & Co. is a Pretoria virtual-assistance team that runs the admin, finance, CRM and marketing work behind your business, billed by the hour, so you can get back to running it.
12 years in business operationsFounded 2023, PretoriaNo long-term contracts10% of revenue to a local orphanage
The handover
A week's admin, laid out on one day.
Every plan is a block of hours. This is what the work looks like when it moves from your desk to ours: the same day, with the admin handed over.
What we take on
Six kinds of work you should not be doing.
Every plan gives you access to all of it. Spend your hours where the pressure is.
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Admin & email management
Clear your inbox, manage calendars, coordinate meetings and keep daily operations running without the overwhelm.
- Inbox triage
- Calendar & meetings
- Document organisation
- Task coordination
Your morning starts with a clear inbox, not a full one.
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Administrative & operational support
The coordination that keeps the business running: internal workflows, task follow-through and day-to-day operational tasks.
- Internal workflow support
- Supplier coordination
- Reporting & admin
- Follow-ups
Reduced administrative pressure and better organised internal processes.
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Financial administration
Quotes, customer invoices, supplier bills, payment tracking and outstanding accounts, organised and kept current.
- Quotes & invoices
- Supplier bills
- Payment tracking
- Outstanding accounts
Clearer financial records and stronger administrative control.
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Sales & CRM support
Organised CRM records, coordinated lead follow-ups and consistent client communication, so opportunities keep moving.
- CRM upkeep
- Lead follow-ups
- Client communication
- Pipeline visibility
Relationships nurtured, pipeline visible, nothing slips.
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Marketing & content coordination
Coordination and execution of social media, email campaigns, blog content and website development, aligned with your goals.
- Social scheduling
- Email campaigns
- Blog content
- Website coordination
Consistent marketing activity and a stronger brand presence.
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Systems & process improvement
Organise workflows, find the gaps and prepare your operations for stronger systems. Where implementation is needed, we coordinate trusted partners.
- Workflow review
- Process gaps
- Tool selection
- Partner coordination
More efficient workflows and a business that scales without the strain.
Something that is not on this list? Every business is different. Tell us what you need and we will shape a custom support plan around it.
How it works
Three steps, then it just runs.
It starts with a 30-minute conversation and a task audit, not a contract.
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1
Consultation & operational review
A 30-minute consultation where you walk us through how your business runs today. You then complete a short task audit so we can see where the pressure sits.
- Operational walkthrough
- Task audit of responsibilities and workflows
- Review of the systems you already use
- The key challenges, named
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2
Support planning & integration
From the audit we identify the smallest operational changes that create the biggest impact, and define exactly where DeskWork supports you.
- Highest-impact support areas prioritised
- Communication channels agreed
- Aligned with your existing systems
- Support plan confirmed
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3
Ongoing operational support
DeskWork works as an extension of your team, inside your workflows and CRM. As the business grows or your needs change, the support scales with you.
- Administrative, financial and CRM support
- Marketing coordination
- Consistent, structured execution
- Hours adjusted as you grow
What we commit to on every engagement
- Clear communication
- Defined roles and responsibilities
- Structured workflows
- Consistent operational support
- Long-term partnership
Plans by the hour
Choose the hours. Use them on anything.
The rate drops as the hours go up. Slide to see what your month would cost.
Hourly
2 hours minimum
R1,200for two hours
Flexible support when you need it.
- Ad-hoc operational support
- Access to all DeskWork services
- Ideal for short-term assistance
- No ongoing commitment
Basic
5 – 10 hours a month
R2,500 – R5,000a month, R500 an hour
For businesses getting started with operational support.
- Access to all DeskWork services
- Flexible scheduling
- Dedicated support contact
Advanced
11 – 20 hours a month
R5,390 – R9,800a month, R490 an hour
Consistent support across the business.
- Access to all DeskWork services
- Priority response time
- Ongoing operational coordination
Pro
21 – 30 hours a month
R10,080 – R14,400a month, R480 an hour
Structured support for growing businesses.
- Access to all DeskWork services
- Workflow and operational coordination
- Team support and collaboration
Premium
31+ hours a month
From R14,570a month, R470 an hour
Comprehensive operational support.
- Access to all DeskWork services
- Dedicated operational support
- Scales as your business grows
Plans are billed upfront each cycleUnused hours do not roll overSoftware, subscriptions and development billed separatelyYearly plans save 10%No long-term contracts
The team
A small team, not a freelancer.
DeskWork & Co. was founded in Pretoria in 2023 by Charmain, who brought twelve years of business operations and client management with her.
The team works as an extension of yours: the same systems, the same standards, clearly defined roles. Celéste, our head virtual assistant, runs the day-to-day: administrative coordination, client communication and the operational tasks that keep a business moving.
Our mission is simple. Provide the operational support that lets a business run efficiently, stay organised and grow with confidence, so the people leading it can spend their time on growth and strategy instead of administration.
Charmain
Founder. Business operations and client management, twelve years in.
Celéste
Head virtual assistant. Runs the daily operational support for clients.
In their words
Trusted by business owners.
Outstanding Virtual Assistant support from DeskWork and Co. Professional, efficient, and highly reliable. Communication is clear, turnaround times are fast, and the quality of work is consistently excellent.
I am extremely impressed with the virtual assistance provided by Charmain from DeskWork. Charmain goes beyond the basics; she's been instrumental in setting up efficient systems, allowing me to focus more on running and growing my business. Her commitment to excellence has without doubt made a positive impact on my business.
We've had such a phenomenal experience working with DeskWork. Incredibly professional, they have added such value to our team and company. I would highly recommend working with them.
I used DeskWork to help me with the administration of social media posts for a number of clients. They did an exemplary job and I was a very happy client. I recommend them at the highest level!
I've referred multiple people to DeskWork, and the feedback has been consistently excellent. It's rare to find a company you can recommend with complete confidence, but DeskWork truly delivers every time.
Pay it forward
10%of every DeskWork & Co. invoice goes to a local orphanage in South Africa.
Support that reaches further than your desk.
Ten percent of all DeskWork & Co. revenue is donated to a local orphanage. Through our Pay It Forward initiative we also set aside part of our own capacity to subsidise support hours for partner organisations that would otherwise go without.
Partnering with us means your business support also makes a meaningful difference in the lives of vulnerable children in our community.
Questions
The things people ask before they book.
How do the support plans work?
Each plan is a set number of hours a month. Every plan includes the full range of DeskWork services, so you can use your hours across administration, CRM management, financial administration, marketing coordination and operational support.
Do unused hours roll over?
Unused hours typically do not roll over to the next month. If your support needs change, we adjust your plan to match your requirements.
When are plans billed?
Support plans are paid upfront at the beginning of each billing cycle. This secures your allocated hours and lets us dedicate the necessary resources to your business.
Are software, subscriptions or development costs included?
No. Software subscriptions, third-party tools and external development costs, such as website development or specialised platforms, are billed separately where applicable.
Can you work with our existing systems?
Yes. DeskWork integrates with your current systems, workflows and technology stack. The goal is to support and strengthen the operations you already run.
How do we get started?
After you book a consultation we conduct a short operational assessment and send a task audit sheet to understand your workflows, technology and support needs. From there we recommend the most suitable plan.
What if I'm not sure what support my business needs?
That is completely normal. Many clients begin the conversation simply knowing they need help. During the consultation we review your workflows and processes to identify where support makes the biggest difference.
Is my business ready for operational support?
If you are spending too much time on administration, struggling to keep systems organised, or finding that important tasks slip through the cracks, structured support will make a significant difference.
Home on time
Book a free 30-minute consultation.
Tell us how your business runs today. We will show you where hours can come back first, and only recommend a plan if there is a fit.